Mlkhd ships orders to customers in Singapore. This policy explains processing time, transit time, shipping cost, tracking, and support.
Order Processing Time
Orders are normally processed within 1-3 business days after payment is confirmed. Processing does not occur on weekends or public holidays.
Shipping Method and Delivery Time
Standard shipping is available for eligible addresses in Singapore. Estimated transit time is 7-13 business days after the order has been processed and handed to the carrier. Total estimated delivery time is usually 8-16 business days, including processing and transit.
Shipping Cost
Free standard shipping is provided at a cost of 0 USD for eligible orders shipped to Singapore. The available shipping method and cost will be shown before checkout is completed.
Tracking
When tracking is available, tracking information will be sent to the email address provided at checkout. Tracking updates may take several business days to appear after the carrier receives the parcel.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address, including unit number, postal code, and phone number where required. Contact support@mlkhd.shop promptly if an address correction is needed.
Delayed, Lost, or Damaged Packages
Carrier delays may occur because of customs review, weather, logistics disruptions, or other events outside our direct control. If a parcel appears delayed, lost, or damaged, contact support@mlkhd.shop with your order number and tracking information so we can review the issue.
Split Shipments
Orders containing multiple items may ship in separate parcels depending on availability and warehouse routing. No additional standard shipping fee is charged when an order is split by us.
Contact
For shipping questions, contact Mlkhd at support@mlkhd.shop or +16626499067. Support hours are Monday - Friday, 9:00 AM - 6:00 PM SGT.