Terms of Service

This website is operated by 103RD STREET PROPERTIES LLC under the store brand Mlkhd. By visiting mlkhd.shop or purchasing from Mlkhd, you agree to these terms.

Website Use

You agree to use this website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the site.

Customer Information

You are responsible for providing accurate account, billing, shipping, and contact information. Mlkhd is not responsible for order delays or failed delivery caused by incorrect information submitted by the customer.

Product Information

We aim to present product titles, descriptions, images, materials, sizes, package quantities, and pricing accurately. Minor variations in color, texture, or dimensions may occur because of photography, screen display settings, or manufacturing tolerances.

Product Use and Pet Supervision

Pet toys should be used according to their intended purpose and under appropriate supervision. Customers are responsible for selecting toys suitable for their pet's size, behavior, and play style. Remove any toy that becomes damaged or worn.

Orders

An order confirmation does not guarantee final acceptance of an order. We may cancel or refuse an order if information is inaccurate, payment cannot be verified, inventory is unavailable, fraud risk is identified, or the order violates these terms.

Pricing and Currency

Prices are displayed and processed in USD unless otherwise stated at checkout. Prices, product availability, and policies may change without notice.

Payments

Payments are processed through Shopify Payments or other payment methods shown at checkout. By placing an order, you confirm that you are authorized to use the selected payment method.

Shipping, Returns, and Refunds

Shipping, returns, refunds, and cancellations are governed by the policies published on this website. Customers should review those policies before placing an order.

Intellectual Property

Website content, including text, product presentation, images, graphics, layout, and branding, is owned by or licensed to Mlkhd and may not be copied or used without permission except as allowed by law.

Third-Party Services

The website may use third-party services, including Shopify, payment processors, carriers, analytics providers, and app providers. These services may have their own terms and privacy practices.

Errors and Availability

We do not guarantee that the website will always be uninterrupted, error-free, or free from inaccurate information. We reserve the right to correct errors, update content, or change availability at any time.

Limitation of Liability

To the maximum extent permitted by applicable law, Mlkhd is not liable for indirect, incidental, special, or consequential damages arising from website use, product use, shipping delays, or inability to access the website.

Contact

Questions about these terms may be sent to support@mlkhd.shop. Business address: 8963 103RD ST, JACKSONVILLE, FL, 32210.